PROBLEMS AND OPPORTUNITIES

    The problem definition step is critical, since one can't possibly have a good solution if working on the wrong problem!  Different viewpoints will certainly yield different problem definitions.  At the earliest possible time, the stakeholders must be assembled and a problem definition consensus sought.   A related task is determining the project and study's objectives.  The objectives will be used to determine the  effects and outputs--how a particular alternative meets an objective is the output--in the plan comparison.  "Decisions with multiple objectives cannot be resolved by focusing on any one objective*."  Objectives are key to determining the decision criteria and the study's recommendation.  The problem definition must be reviewed after inventory of the conditions and evaluation of the alternative plans' effects.

    During the initial study phase, a public involvement process must be thought through and designed.  Given today's problem complexity and heightened public awareness, most of the study effort will be carried out using multi-agency teams.  A concerted public involvement process must early bring together all the various stakeholders with the goal of making a decision that enjoys broad public support.

Guidance and Resources Useful Links Presentations, etc.
ER 1105-2-100
   Problems and Opportunities
Partnering
Pamphlet

Policy Digest - Planning Studies
   The Planning Process
   Major Planning Steps
  
Specify Problems and Opportunities
  Public Involvement

Project Partnership Kit
Major Steps
IWR Planners Web - Public Involvement 
Problems and Opportunities (text outline)
Programs and Purposes (text outline)
Problems and Opportunities Workshop
Prob. & Opportunities (Prospect Course)

Readings: Public Involvement & Teaming in Planning Training Course

* Smart Choices: A Practical Guide to Making Better Decisions, Hammond, John S., Keeney, Ralph, L. and Raiffa, Howard. Harvard Business School Press, 1999

Comments?  Last update: 06 February 2003