AUTHOR

SUBJECT

PAGE

Lieutenant General Robert B. Flowers

United States Army Corps of Engineers White Paper 2001    

3

James L. Creighton

What Makes a Decision “Count”?

5

Jerome Delli Priscoli

Public Involvement; Conflict Management; and Dispute Resolution in Water Resources and

Environmental Decision Making

14

Jerome Delli Priscoli

The Modern Civil Engineer and the Social Sciences

31

Kenneth D. Orth and Charles E. Yoe

Planning Primer

36

James L. Creighton

The Use of Values: Public Participation in the Planning Process

51

Christopher Moore

Types of Disputes

68

James L. Creighton

Listening to the Public

70

James L. Creighton

Communicating Feelings While Leading Meetings

75

James L. Creighton

Facilitation

79

James L. Creighton

Designing and Conducting Meetings

86

James L. Creighton

Working Effectively in Teams

99

James L. Creighton

How Disputes Escalate

120

Jerome Delli Priscoli

From Hot-tub to War: Alternative Dispute Resolution (ADR) in the U.S. Corps of Engineers

130

James L. Creighton

Public Participation Techniques

133

James L. Creighton

A Thought Process for Designing Participatory Processes

154

James L. Creighton

Working with Advisory Groups and Task Forces

182

Christopher W. Moore

Negotiation

195

Bibliography

210